Have a question? Call: (+91) 94263 35932
citiweighscales@gmail.com
Monday – Saturday: 10:00 AM – 8:00 PM (Sunday Closed)
Surat, Gujarat, India
Dedicated Support (+91) 94263 35932
Citiweigh Scales

Call or WhatsApp:

(+91) 94263 35932

Monday – Saturday: 10:00 AM – 8:00 PM (Sunday Closed)

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How Can We Help You?

Reach out to our weighing scale experts for quotation requests, technical advice, calibration certificates, or custom industrial fabrication.

Direct Call Support

Speak directly with our technical sales team:

(+91) 94263 35932 Monday – Saturday: 10:00 AM – 8:00 PM (Sunday Closed)

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Visit our store

5/903, Ground floor, Near Ambika Vijay Farsan, At Ghiya Sheri Corner, Kamnath Mahadev Road, Mahidharpura, Surat – 395003

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Got Questions?

Frequently Asked Questions

Quick answers regarding calibration, government verification, and warranty terms.

Are Citiweigh balances approved for legal trade and commercial buying/selling?
Yes. All Citiweigh commercial and jewelry scales are model approved by the Department of Legal Metrology (Weights & Measures). We also assist clients with initial government verification stamps and calibration certificates for their showrooms and testing labs.
How often should diamond carat balances and analytical balances be calibrated?
For daily diamond grading and critical laboratory research, balances should undergo routine daily zero-checks and periodic calibration with certified standard weights (OIML Class E2 or F1). Citiweigh models with motorized internal calibration make daily recalibration as simple as pressing a single button.
What warranty is provided on Citiweigh weighing machines?
All standard Citiweigh electronic digital scales and currency counting machines come with a comprehensive 1-year manufacturer warranty against defects in materials and workmanship. Genuine replacement parts and sensor servicing are guaranteed.
Do you manufacture custom platform sizes or tank weighing load cell systems?
Yes! We have extensive in-house infrastructure to engineer customized platform dimensions (stainless steel grade 304/316, flame-proof enclosures for chemical plants) and load cell mounting systems for chemical reactors, hoppers, and storage tanks.
How can I place an order or arrange dispatch outside Surat?
We provide pan-India logistics and international export shipping. You can order directly by calling (+91) 94263 35932, messaging us on WhatsApp, or requesting an official quotation via our website inquiry form.
Certified Quality Standards:
ISO Certified ISO 9001
Make in India Make In India
MSME Certified MSME
GEM Portal Certified GeM Verified
EGCA Standard EGCA